Pixel Point
Support Guidelines
Stuck on something? Our Support forum is open to anyone who needs help with a theme, widget, code, or graphic, even if we didn’t make it.
We Can Help With
Installing or setting up any theme, code, or widget
Fixing something that isn’t displaying or working correctly
Understanding HTML, CSS, or JavaScript on your board
Graphic design questions, including software, tools, techniques, and file formats
Feedback on what’s going wrong with a design
We Can’t Help With
ForumSpark issues, such as outages or billing. Please contact ForumSpark support.
Custom work done for you. Please use the Requests forum.
Removing credits or sharing paid work.
How to Ask for Help
Start a new topic with a clear title and include:
What you’re working on:
Your board link, if it’s for your board:
What’s going wrong:
What you’ve already tried:
Screenshots or code:
Quick Rules
Use one topic per problem, and search first in case it’s already been solved.
Be patient and kind. Everyone here is helping in their own time.
Never post your password or admin login. We will never ask for them.
Once it’s fixed, reply to let us know what worked.