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Avatar not uploading

· 7 months ago · 4 replies · 515

I am experiencing trouble uploading my avatar. I tried to resize the image according to requirement, yet it does not upload. Please look into this.

4 replies

· 7 months ago

Hi Steve,
The maximum file size is 200kb and max dimensions are 400x400. Make sure this is below these requirements. I have just uploaded one and uploaded perfectly.

· 7 months ago

Can you post the URL of your image you're trying to upload here?

· 7 months ago

What are the dimensions of the image? Also the avatar might be too large in terms of file size. I recommend saving your image as a jpg since it's much smaller than a png if you haven't done so yet. I just changed my avatar the other day with no issues.

OP · 7 months ago

I finally managed to upload an avatar. I was trying to resize stock image through Microsoft Picture Manager, and it didn't upload. I then used AI to create this avatar.

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