DramaK
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1 month ago
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3 replies
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251
Are you good at responding to members fairly quickly when they need help? Is it within the hour? 6 hours? 24? More?
Are you good at responding to members fairly quickly when they need help? Is it within the hour? 6 hours? 24? More?
Ideally as soon as possible but it depends on the time of day and other circumstances involved, usually alot sooner but almost always within 24 hours.
I respond as soon as I can..a lot of my users are overseas so there is a time difference…
I at least try to get to it within 24 hours.
Sooner, if possible, but I’m also not losing any sleep over it.
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