ForumSpark Support

support.forumspark.net

Official support and community forum for ForumSpark. Access announcements, troubleshooting, customization help, extension development, theme resources, and platform updates.

205 members 717 topics 3K replies
Cedric ·Plug Your Board ·1 year ago
Plug Your Board Guidelines

Welcome to Plug Your Board, the place to showcase your ForumSpark communities! Before diving in, check out these guidelines to ensure your advertisement gets the spotlight it deserves:

1. ForumSpark only
This section is exclusively for advertising your ForumSpark-powered communities. If your board isn’t on ForumSpark, this isn’t the spot for it.

2. Keep it Professional
Present your community with pride! Share key details like your board’s focus, unique features, and why people should join. Avoid inappropriate or offensive content.

4. Include Important Details
Provide information that helps others understand your community:

Board Name: What’s it called?
Link: Make it easy for people to find you.
Focus: What’s your community about?
Highlights: What makes it unique or exciting?

5. Be Honest
Accurately represent your board. Misleading claims might bring visitors, but they won’t stick around if expectations aren’t met.

6. Avoid Spam
One ad per community, please. If you make updates or improvements, feel free to reply to your thread with news or changes. But to keep it fair for everyone, bumping is allowed once per week.

7. Support Others
Check out other posts and support your fellow ForumSpark members. A thriving ecosystem benefits everyone!

8. Follow General Forum Rules
Respect ForumSpark’s overall rules and policies. Treat others with kindness and professionalism.

Thanks,

  • FS Team
AllanD ·Introductions ·1 year ago
Hello All

I have been around a lot of forums for a very long time, it's great seeing so many familiar names already. Thought I would finally post and say Hello to All.

6 replies 471 Read more →
Bryn ·Introductions ·1 year ago
Hey, who's this charming guy?

Yes, it's me, Bryn... :D

Not much else to say, other than to wish both Cedric and Jamie luck in this exciting new project 8)

2 replies 389 Read more →
AllanD ·Support ·1 year ago
User group colors

I went to change the color of a user group under the groups link and when I add CSS to change or just a straight hex color it doesn't work. Any help in the right direction would be great.

3 replies 830 Read more →
Bryn ·Feedback ·1 year ago
Database import/export

I'd like to see something for the Admin CP where you can upload the database of one's existing forum to it and also export it, something that Jcink has.

Would be handy for those wanting to move to this forum software instead of having to close one and start a brand new one again.

1 reply 534 Read more →
L Lumari ·Support ·1 year ago
Section problem

Hey! Im lumari , and I'm new to FS. Im trying to make sections and it wont pop-up .

9 replies 556 Read more →
AllanD ·Feedback ·1 year ago
Support forum

I am not sure but I was looking for somewhere to post for theme support, I.E a place to ask for specific help on certain things. Whether it be themes, edits or basic admin/user questions.

6 replies 644 Read more →
Cory ·Bug Report ·1 year ago
Email Validation By Device

I originally used email validation to activate my account on my iPhone and it did not validate my account. So, I went to my email on my Google Chromebook and clicked the activation link after I re-sent the validation email, and it worked. With that being said, either it was a temporary glitch or you can only validate the email on the device you register on.

I originally used the Gmail app on my iPhone 11.

2 replies 565 Read more →
? Deleted user ·Support ·1 year ago
Logo Issue

On my test forum I'm having issues with the logo.

I'm putting the link into the board logo part of the theme but the logo isn't changing.

Don't worry la la land again. I went to the main forum and it shows it. It doesn't change in the admin.

2 replies 514 Read more →
? Deleted user ·Feedback ·1 year ago
Domain Manager

How does the domain manager work as I don't see any options on that page?

2 replies 525 Read more →
Jamie ·ForumSpark Headlines ·1 year ago
Custom Domains

For anyone wondering, it will soon be possible to allocate custom domains to Forum Spark.

We do currently have that available as a feature but it is currently turned off as I need to perform a small amount of infrastructure work. This will be available in the coming weeks.

1 reply 825 Read more →
TechWiz18 ·Bug Report ·1 year ago
Verification Emails

I am noticing after creating a forum and also registering here on the support forum that I don't seem to receive verification emails until I click the "Resend Verification Email" link.

2 replies 607 Read more →
AllanD ·Support ·1 year ago
Centering the logo

I was wondering if I could pick someone's brain and help me center the logo. I thought it was in .page-header then I tried the .page-header_logo and still can't figure it out.

2 replies 803 Read more →
Ravenfreak ·Introductions ·1 year ago
Yo I'm Ravenfreak!

Hey I'm Ravenfreak a 34 year old guy who loves forums! As someone who loved Zetaboards when it was still online I had to join ForumSpark since it is heavily inspired by the platform! I'm happy that the project is back up and running again and I look forward to seeing ForumSpark becoming one of the best free forum platforms online!

3 replies 475 Read more →
Shawn ·Introductions ·1 year ago
Howdy

Howdy everyone,

Shawn here. Been running forums for a long time. I have a few of them, all of which are self-hosted. But I really like the idea of this site, so I made a forum with it and will play around with it.

A bit about me: a 40-year-old married guy from Illinois (USA). I work in investigations. I'm an avid outdoorsman, and I love forums and blogging.

2 replies 445 Read more →
? Deleted user ·Introductions ·1 year ago
Hey

Hey

Hulk here. I joined to see what this is all about! :)

2 replies 487 Read more →
Jamie ·ForumSpark Headlines ·1 year ago
GDPR Tools

Users should have the ability to request account deletion.

Users should have the ability to download all data that relates to them, this should include:

  • User record (username, name, email etc)
  • Topics
  • Posts
  • Shouts
  • Historical name change requests
  • Any data current session related data (ip and user agent)
  • Topic read history
  • Toll voting history
M Mace ·Feedback ·1 year ago
Website

From a UX perspective, I'd also put a 'Register your board for free' button somewhere above the fold (in the top-right corner, for example). It doesn't really make sense to only have it at the bottom of the page, since it is supposed to be your main CTA.

2 replies 578 Read more →
Jamie ·ForumSpark Headlines ·1 year ago
Notifications

Thanks @Hulk for mentioning this in the service discussion forum.

Right now you get notifications of tags, reactions and replies to threads you create. These are just in-app notifications though which are great for live sessions but not ideal for users who have gone offline.

We would like to extend the notifications to include optional Emails and Push Notifications (PWA).

In addition to this we would also like to include a broader range of notifications including the ability to watch and be updated about topics of interest.

These will eventually all be optional.

Cedric ·ForumSpark Headlines ·1 year ago
ForumSpark on Discord

Hi everyone,

We’ve set up a Discord server for ForumSpark. It’s a great place to hang out, chat with others, and share ideas about building and managing your communities. We'll develop the server further as we see fit.

Here’s what you can do on our Discord:

  • Connect with other ForumSpark users in real-time.
  • Share tips, tricks, and inspiration.
  • Stay updated on the latest news and announcements.

Just a quick heads-up:
We don’t offer support through Discord. If you need help with ForumSpark, please use the support forums where we can assist you more effectively.

Here’s the link: https://discord.gg/BQM4jRHpGr

Looking forward to seeing you there!

– The ForumSpark Team

Cedric ·Support ·1 year ago
Support on ForumSpark

This forum is here to help you get the most out of ForumSpark, whether you need general assistance, troubleshooting advice, or tips on customizing your theme.

Guidelines for Posting:

1. Be Clear and Specific
- Provide as much detail as possible about your issue or question.
- Include screenshots, error messages, or steps to reproduce the problem if applicable.

2. Check Before Posting
- Search the forum to see if your question has already been answered.
- Review the documentation and FAQs for quick answers.

3. Use Descriptive Titles
- Clearly summarize your issue or question in the topic title (e.g., "Error When Installing Theme" or "How to Add a Custom Sidebar?").

4. Stay On Topic
- Keep discussions focused on the original question or issue.
- For new issues, start a separate topic.

5. Be Respectful
- Treat all members with respect and courtesy.
- Refrain from using offensive or inappropriate language.

Support Areas:
- General Support: For questions about features, troubleshooting, or advice on using ForumSpark.
- Theme Support: For help with theme customization, styling, and design-related questions. Please be aware that theme coding does not fall under our official support but is often provided by community members.

Response Times:
While we strive to respond promptly, please allow time for the community or support team to address your question.

Feedback and Suggestions:
If you have ideas to improve ForumSpark, visit the Service Discussion Forum to share your thoughts!

Thank you for keeping this forum organized and helpful for everyone. We’re here to make your ForumSpark experience smooth and enjoyable!

- ForumSpark Team

Cedric ·Bug Report ·1 year ago
Mistyped User Tags in Shoutbox Link to 404

As discussed internally.

When a user mistypes a username while tagging someone in the shoutbox (e.g., tagging "AllenD" instead of "AllanD"), the tag generates a clickable link, but it redirects to a 404 error page.

Steps to Reproduce:
See shoutbox.
Attempt to tag a user using an incorrect username (e.g., @AllenD instead of @AllanD).
Observe that the tag creates a clickable link.
Click the link, and note that it redirects to a 404 error page.

Expected Behavior:
If the username does not exist, the tag should not create a link.
Alternatively, the system could validate the username and notify the user if it’s invalid.

Additional Notes:
It’s unclear if tagging in the shoutbox triggers a notification for the user being tagged.
Validation of tags before link creation could help address this issue.

It seems this is not limited to the shoutbox, but rather the whole software.

1 reply 844 Read more →
? Deleted user ·Feedback ·1 year ago
Email subscribe to a thread

Not sure if there is an option but I don't see one on email to subscribe to my own thread to get email updates.

1 reply 752 Read more →
M Mace ·Bug Report ·1 year ago
Themes cannot be deleted

Once you've added a theme to your board, it cannot be deleted. You can only enable or disable a theme. Also, perhaps the 'Delete Theme' link should be a little further away from the other theme options.

2 replies 561 Read more →
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