Honestly, I think it's done both.
The internet can definitely make people more isolated if it starts replacing real life completely, and I think social media in particular can sometimes give the illusion that we're connected when we're actually just scrolling past each other's lives. But at the same time, I've met people online that I would never have crossed paths with otherwise. People from completely different parts of the UK and even the other side of the world. Some online friendships can become just as genuine as friendships with people you see face-to-face. ♡
That's actually one of the things I still love about proper chatrooms and forums. You're not just liking someone's photo and carrying on scrolling… you're actually talking to people, getting to know them, having a laugh and building friendships. So for me, I don't think the internet itself makes us connected or isolated. It depends on how we use it. Used properly, I think it's pretty amazing that someone you'd otherwise never have known existed can end up becoming part of your life. ♡