ForumSpark Support

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Official support and community forum for ForumSpark. Access announcements, troubleshooting, customization help, extension development, theme resources, and platform updates.

198 members 650 topics 3K replies
Gizmo ·Bug Report ·17 hours ago
Bug Report: Custom Page Titles Not Displayed in Browser Tab

Issue: Custom pages created through the admin panel do not display their page titles in the browser tab.

Description:

When creating a custom page through the ForumSpark admin panel, the page title does not appear in the browser tab. Instead, the browser tab only displays the forum name, regardless of which custom page is being viewed.

Examples from Spark Promotion:

For all three pages, the browser tab displays only Spark Promotion, rather than including the individual page title.

Expected Behaviour:

The browser tab should display the page title followed by the forum name, for example:

  • About Spark Promotion | Spark Promotion

  • FAQ | Spark Promotion

  • Rules | Spark Promotion

Ideally, the page title should be automatically included in the HTML <title> tag for each custom page, improving browser tab identification, usability, and SEO.

Actual Behaviour:

Only the forum name is displayed in the browser tab, with no indication of which custom page the visitor is viewing.

Request:

Could this be investigated and fixed so that custom pages created through the admin panel automatically use their individual page titles in the browser's title tag?

Thanks!

Gizmo ·Bug Report ·3 days ago
Bug Report: SparkCoins Not Showing in Profiles or Posts

Forum: Spark Promotion — https://sparkpromotion.net/

Description

I've enabled the relevant settings in the ForumSpark credits system, but SparkCoins balances aren't showing in member profiles or post mini profiles on Spark Promotion.

The following settings are enabled:

  • Show in mini profile — Display the credit balance in post mini profiles.

  • Show in profile — Display the credit balance on member profiles.

  • Show leaderboard — Show the top-earners widget and page.

Despite enabling these options, the SparkCoins balances aren't appearing where expected.

Expected Behaviour

Members should be able to see their SparkCoins balances in their post mini profiles and full profiles when the relevant settings are enabled.

Actual Behaviour

The balances aren't displaying, even though the settings are enabled.

Could someone investigate whether this is a bug or if an additional configuration step is required?

Thanks!

4 replies 97 Read more →
Gizmo ·Bug Report ·4 days ago
Bug with club notifications

My co-admin let me know that when he got a notification through the club system they get an error when they click the notification.

3 replies 116 Read more →
Excalibur ·Bug Report ·2 weeks ago
Live Chat on sidebar

I run across a bug. With the Live Chat / Shoutbox on the side bar the Emoji drop down box gets cut off.

6 replies 445 Read more →
Excalibur ·Bug Report ·1 month ago
Pages "Show in menu" bug

I found a bug with creating a page in the ACP, you create and publish it set it to appear in the menu, you go and edit the page it resets the “Show in menu” setting to off everytime you edit it, i also had it not allow me to add it back to the menu once too.

I’m using Firefox on an Android tablet if it makes a difference.

6 replies 268 Read more →
empire ·Bug Report ·1 month ago
BB Code in Labels Not Rendering

Hi, I’ve noticed an issue with labels when using BB Code in the label title.

For example, I have the title set as: [b][color=#FF0000]LIVE[/color][/b]

The label colour itself works correctly, but the BB Code is displayed as text instead of being rendered.

For example, it shows: [b][color=#FF0000]LIVE[/color][/b]

instead of:

LIVE

I’ve also tried it on the default ForumSpark theme, and it does exactly the same thing, so it doesn’t seem to be related to my custom theme or CSS.

The label settings say: The text shown on the label. BB Code is allowed.

So I’m wondering if BB Code is currently not being parsed when labels are displayed, or if there is something else needed to make it work.

1 reply 231 Read more →
empire ·Bug Report ·1 month ago
Widget Custom CSS Not Saving

I've noticed a small issue with the Custom CSS field when editing a widget. If I remove all the CSS and save, the changes don't seem to clear the field.

If I put just: .in the box and save, it saves fine. But if I then remove the . and save again, the . comes back.

It seems the Custom CSS field won't allow itself to be completely empty.

Just wondering if this is intended behaviour or a bug?

Thanks.

6 replies 314 Read more →
empire ·Bug Report ·1 month ago
Jump Back In - does not want to jump out

“Jump Back In” widget not’t displaying anywhere even if I add it just about anywhere, it won’t show.. Ummmmm

That’s with no settings chnhaged as is with displayed 3

6 replies 231 Read more →
NeoMetallix ·Bug Report ·1 month ago
Page Studio Bugs

Well maybe it isn’t a bug and I’m doing something wrong but anytime I have two blocks with custom html that are completely different, as soon as I edit one html block the other html block also updates to the same exact thing I just edited. So instead of two separate html blocks with different code, they both become the same code so I essentially have a duplicate block. Not sure why editing one custom html block will make the other one the same exact. In fact if I have more than two they all change so I have multiple blocks that are exactly the same.

5 replies 303 Read more →
Gizmo ·Bug Report ·1 month ago
Message Reactions Not Working in Direct Messaging

Bug: Message Reactions Not Working in Direct Messaging

Description:
I’ve noticed an issue with the reaction feature in Direct Messaging. When I try to react to a message, nothing happens. The reaction does not appear on the message, and there doesn’t seem to be any indication that the reaction has been registered.

I initially noticed this myself, but my moderator has also independently reported experiencing the exact same issue, so it does not appear to be isolated to my account.

Steps to reproduce:

  1. Open Direct Messaging.

  2. Open an existing conversation or start a new conversation.

  3. Find a message sent by another user.

  4. Attempt to add a reaction to the message.

  5. Select a reaction/emote.

  6. Nothing happens and the reaction is not added to the message.

Expected behaviour:
After selecting a reaction, the chosen reaction should be added to the message and displayed underneath or alongside the message. Other participants in the conversation should also be able to see the reaction.

Actual behaviour:
Selecting a reaction appears to do nothing. No reaction is displayed and there is no visible confirmation that the reaction was successfully added.

Additional information:

  • The issue occurs in Direct Messaging.

  • I have personally experienced the issue.

  • My moderator has also reported the same problem.

  • This suggests the issue may affect multiple users rather than being specific to one account.

  • There does not appear to be any error message or warning when the reaction fails.

Could you please investigate the Direct Messaging reaction functionality and check whether there is an issue with the reaction system, JavaScript, or the backend request responsible for adding reactions?

Thanks!

2 replies 226 Read more →
Smokey ·Bug Report ·1 month ago
Notification bug?

It says I have 1 new notification but when I go to look there isn’t any new notifications. I mark all read and it goes away, but it comes back later when I revisit the forum after a short while.

Not sure what’s causing it but it’s rather annoying.

8 replies 362 Read more →
Gizmo ·Bug Report ·1 month ago
User profile content page shows "No content yet"

When I visit my user profile on Spark Promotion and click the number showing how many posts I've made, the content page displays "No content yet" instead of showing the list of posts and topics I've created.

Content page: https://sparkpromotion.forumspark.net/users/1-gizmo/content

The profile correctly shows my post count, but clicking the post count doesn't display any of my content.

Expected behaviour: The page should display a list of the user's posts and topics.

Actual behaviour: The page displays "No content yet" even though the user has made posts.

9 replies 361 Read more →
NeoMetallix ·Bug Report ·2 months ago
Mobile Menu bug

So when using Brave or a Chromium based browser the mobile menu works normally but on other browsers that are FireFox based the menu does not stay put if you scroll upwards. It will pull up with a gap not staying at the bottom. Just noticed it because I rarely use those browsers over Brave.

11 replies 426 Read more →
Kathy ·Bug Report ·1 month ago
V1 Forum Access Edit Not Working

On the free version 1, when I go to Forum Sections>Forum Access and click on Edit Access, nothing happens.

I was going to look at the permissions to see why I can’t Move any threads.

3 replies 307 Read more →
A AlChEmY ·Bug Report ·2 months ago
Flashes Still Occur

Randomly when going through pages posting topics and replies the page will flash of the previous but show white shadow of the whole next page its hard to get a print screen and i dont record.

6 replies 341 Read more →
NeoMetallix ·Bug Report ·2 months ago
Tagging bug

@Cedric On the quick reply, I've noticed if you do @ and then the person's name, their name still shows up to click on and tag, but it appears at the top of the first page not in the text editor.

2 replies 300 Read more →
NeoMetallix ·Bug Report ·3 months ago
Bug in directory.

Minor bug but I noticed on the new directory it isn't calculating posts right, it seems to be overstating actual forum posts. At least mine isn't accurate, it lists it as more. I think it may be combining posts with topics but I'm not sure.

5 replies 384 Read more →
C childstar ·Bug Report ·3 months ago
Unable To Create Forum & Maintance Error

Hi. I wanted to create a forum but was unable to do so through the main site. Also, there's a banner error on the sign-up page that says account creation is unavailable & maintance is still active.

3 replies 411 Read more →
NeoMetallix ·Bug Report ·4 months ago
Randomly getting notifications from other forums

It doesn't happen often but I've been getting random notifications periodically from other forums unrelated to mine. I got a notification about something in this forum: https://razorbladekisses.forumspark.net/ on my forum. I clicked on it and took me to a forum I was not allowed to see. Looking at that forum there are no posts according to the forum stats. I'm pretty sure it said something like someone made a post on that forum but I don't exactly remember. Maybe it meant it was created because it was just created today?

7 replies 450 Read more →
NeoMetallix ·Bug Report ·4 months ago
Server Error in Theme Editor

I just got this message on my forum while editing in the theme editor:

Oops! It looks like something went wrong. Rest assured, our team has been notified of the error.

Go home

It isn't keeping my settings, keeps going to dark theme. I logged out and back in still same error. It doesn't happen while logged out oddly enough. I got it fixed but only by changing something in the editor and saving it. If I don't change something to save the settings, it keeps resulting in that error even after closing out of the editor. It seems to happen in the editor when I switch from editing light theme to dark theme using the toggle in the editor.

I did notice when I change it to dark in the editor my personal setting stay on light, but the forum is dark. Maybe it's a mismatch, my setting is light but it's dark on the editor? I'm no programmer but I think maybe this is the cause?

1 reply 360 Read more →
Eclipse ·Bug Report ·4 months ago
New Navigation Bug with Dropdown menu

I know this update just rolled, but I noticed when editing my menu that when I create a dropdown, the top level tab does not open any link as intended.

Same with this forum here, if you click on "Members," it simply adds "#" to the board url without opening the members page. I created a similar dropdown to have 'Members' as the primary tab with 'Staff' underneath

4 replies 345 Read more →
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