ForumSpark Support

support.forumspark.net

Official support and community forum for ForumSpark. Access announcements, troubleshooting, customization help, extension development, theme resources, and platform updates.

198 members 650 topics 3K replies
Rogue ·Support ·2 weeks ago
Moving from Xenforo

Can we import a Xenforo site into ForumSpark? I’m wanting to move my other site to ForumSpark

6 replies 265 Read more →
Excalibur ·Support ·1 month ago
Post count incorrect

I noticed that deleted posts seem to count towards a users total post count. How do I update a user’s post count to be accurate?

4 replies 286 Read more →
empire ·Support ·1 month ago
Page Specific Sidebar Option for Custom Pages

Would it be possible to have an option on each individual Page to choose whether the sidebar is shown?

Something like a simple “Enable/disable Sidebar” option when creating or editing a Page would be really useful. Some pages work better with the sidebar, while others, such as full-page content, would look much cleaner without it. At the moment this seems to require custom CSS or JavaScript.

Having this as a built-in Page setting would make things much easier and give us more control over how individual Pages are laid out.

3 replies 237 Read more →
Gizmo ·Support ·1 month ago
SSO gets put as guest

So @Kathy joined my new forum through SSO and got put into the guest group.

How do I fix this permanently?

7 replies 261 Read more →
NeoMetallix ·Support ·1 month ago
How to change home link in breadcrumbs?

As I’m writing above in the breadcrumbs it shows “Home > Service > Support > Create Topic”

How do you change home to point elsewhere? I changed the home page to a landing page and now when you click on that home link it goes to the landing page rather than the home page of the forum.

5 replies 255 Read more →
Gizmo ·Support ·1 month ago
Best way to create a homepage for ForumSpark forums?

If I wanted to have a proper homepage that visitors see when they first visit the main Spark Promotion domain, what would be the best way to set this up?

At the moment, it doesn't look like ForumSpark allows you to specify a custom homepage through the forum settings. I’d ideally like visitors who go directly to the main domain to see a homepage/landing page first, with a link or button to enter the forum.

Is there a recommended way to achieve this with ForumSpark, or would I need to use something outside of the forum software (such as a separate landing page or redirect)?

14 replies 369 Read more →
Kathy ·Support ·1 month ago
Did You Know...? The thread that can give you some tips

Welcome to the Did You Know thread where staff and members can post about the little things that maybe you didn’t know about, but now you will.

Today I discovered a feature about version 2.0 when I was placing an image in a topic I was creating on another Forum Spark forum. The Editor tool for Left, Right, Center placement didn’t adjust the image like you’d find on other platforms. Don’t fret though because it’s purposely built into the image toolset where you can adjust the location as well as percentage size. So that’s my Did You Know for today because I didn’t know it until just now.

P PixelSteps ·Support ·2 months ago
I created a theme but

I am having trouble installing a theme I followed the docs but still nothing.

Can you message Cedric and if I have coded this right it should work right? If so I might happen to make more.

13 replies 399 Read more →
P PixelSteps ·Support ·2 months ago
Could you?

Could you transfer the year licence from mmorpgconsole to pixelsteps.org?

My harddrive on my laptop just gave up I can’t even get it on or none of emails I registered with also This is domain I want to have a year licence on is that ok Cedric?

1 reply 342 Read more →
? Deleted user ·Support ·2 months ago
User control panel

Trying to upload an avatar on my forum spark site..I get an error 405.. what is that? Cant upload a siggy like I have here…(the bunny) same error…

13 replies 304 Read more →
? Deleted user ·Support ·2 months ago
upload smileys in the file manager, and something i swear I saw in documentation…and one more..

I uploaded smileys via the file manager…They don't show in the drop down smiley box in the post box… what am I missing? Also I was reading through the documentation and I could swear there was an option to ban countries? Did I dream that.? When I had Mybb I could do that via my hosting panel which was handy…. Also..will more themes be available to download when/if I upgrade? I downloaded one and it’s very nice… just like zetaboards used to be… one click and voila!

Also…IF..I convert… will I need to delete any forums I’ve made? So it does a ‘clean install’.. it’s fine if I do.. makes sense really…I’m just practising at the moment…. the permissions take some getting used too but I’m getting there…. apologies for so many questions…

ps..I am impressed with the fact that unlike some other providers I have looked at..there is no charge for a conversion… 👍

15 replies 503 Read more →
? Deleted user ·Support ·2 months ago
Adding site guidelines..

On my current forum above the shoutbox it says forum guidelines… cant see a way to do that here? I’ve looked but no luck so far… see… www.friendlychatting.co.uk I tried to add a screen shot but all I ended up with was a tiny blue square… 🤔

So across the top of THIS forum it says..HOME…ACTIVITY..COMMUNITY..etc… I want the guidelines there…

Ok…after a lot of faffing around…I found something to do with making pages…. so.. filled it all in… selected appear in board menu..click save… not there… when I go back and click edit…the appear in menu button is greyed out.. no matter what I do.. it wont save it and appear in the menu… no idea what I’m doing wrong… or do I need to upgrade to be able to do that?

3 replies 367 Read more →
bm500 ·Support ·2 months ago
Can't make forum on Spark

When making a forum, I get "Something went wrong creating your board, please try again in a few moments." after toggling "I agree to the terms and conditions" and clicking Submit. Tried several times. Even downloaded a different browser to see if it was a browser compatibility issue.

5 replies 413 Read more →
Daedalus ·Support ·3 months ago
2.0 Issues

So I started playing around with 2.0 today,

1.) I tried to edit the description of a new section and when I clicked save, it reloaded the page with the description blank.

2.) Trying to delete the default sections generated with the creation of the board has created 500 errors.

3.) Customizing the post rail doesn't seem to be reflecting the changes in the actual thread view. When inspecting the post rail element on the forum, it states the avatar is medium but when viewing the custom post rail setting in the ACP, it is set to large. I tried circumventing this by adding custom.css to the theme stylesheet to force the 100x100 avatar dimension and it didn't work.

25 replies 722 Read more →
? Deleted user ·Support ·3 months ago
forum deletion

Hi,

I was wondering if my forum could be deleted, I don't want to upgrade to 2.0 right now, and want to save room on the server for people who are using there forums. My forum is thechilloutlounge.forumspark.net. Thank you.

3 replies 372 Read more →
N ngocquynh520 ·Support ·3 months ago
Error Creating a Free Forum

Hello,

I would like to report an issue. I am unable to create a free forum. Every time I reach the step where I check "I agree to the terms and conditions" and click "Create My Board", the page loads for a while and then displays the following error:

"Something went wrong creating your board, please try again in a few moments."

(As shown in the screenshot below.)

I have already tried twice using two different email addresses, but I encountered the same error each time.

Could you please look into this issue and help me resolve it?

Thank you very much!

1 reply 443 Read more →
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