ForumSpark Support

support.forumspark.net

Official support and community forum for ForumSpark. Access announcements, troubleshooting, customization help, extension development, theme resources, and platform updates.

198 members 650 topics 3K replies
Shawn ·Community Manager Chat ·1 day ago
Banning a staff member

Have you ever had an incident involving a staff member on the forum that resulted in your having to ban said staff member?

If so, tell us about the situation if you can.

3 replies 43 Read more →
Shawn ·Community Manager Chat ·3 days ago
Staff Titles

How many staff titles and positions do you offer on your forum?

Just administrators and moderators, or maybe just moderators?

Or do you have other titles and positions available?

3 replies 80 Read more →
Shawn ·Community Manager Chat ·3 days ago
Post exchanges

Do you conduct post exchanges with other forums?

How serious do you conduct them? Do you try to remain on topic or go straight to the off topic section?

How would you rate the quality of most post exchanges these days?

2 replies 84 Read more →
Shawn ·Community Manager Chat ·2 days ago
Cybersecurity expertise

As an online community operator, do you try to extend your knowledge about cybersecurity more?

Just as social media platforms, in reality, we’re responsible for the protection of member data. Cybersecurity is a we concern not just a platform developer’s concern.

Is this something you try to learn about? Tell us about your journey in cybersecurity.

Kathy ·Community Manager Chat ·1 month ago
How welcoming are your members to newbies?

How welcoming are your members to newbies? Do they say hello or welcome in the newcomer’s welcome thread? Do they reach out on their profiles to say Greetings or something else? Or do they mostly stick to talking to the people they know on the forum?

2 replies 231 Read more →
Kathy ·Community Manager Chat ·1 week ago
Community Review

How often do you get an outsider to do a community review on your forum? Do you correct the things they’ve suggested?

1 reply 134 Read more →
Shawn ·Community Manager Chat ·1 week ago
Do you post every day?

Do you post on your forum every day?

Do you try to post new topics each day?

Do you think it’s important for forum owners to do this?

Shawn ·Community Manager Chat ·1 week ago
Most forums at once

What are the most forums you have ever ran at once?

Are there any forum owners out there that run multiple communities?

Or do you think that is asking for trouble?

3 replies 356 Read more →
Shawn ·Community Manager Chat ·2 weeks ago
Forum sections

Categories, boards, and sub-boards.

How many is too many to start with?

How often do you add new ones to your forum?

What has to happen before you’ll consider adding a new one?

1 reply 162 Read more →
Shawn ·Community Manager Chat ·2 weeks ago
Seasonal Forum Events

@Gizmo is the king of seasonal forum events. 🙂

Do any of you do this sort of thing?

Seasonal-boards, seasonal themes, seasonal contests, etc.

If so, tell us about it and what seasons you do on your forum.

4 replies 187 Read more →
B Bright ·Community Manager Chat ·4 months ago
How do you handle a "ghost town" phase?

That ghost town phase can break a very strong person mentally. You post a topic, refresh the page 20 times, nothing happened. Sometimes I purposely reply my own threads just to make the place look active. Consistency is the only thing that helped me because if you abandon the forum for one week, everywhere would look like abandoned estate. 🤣

:D

4 replies 469 Read more →
Shawn ·Community Manager Chat ·3 weeks ago
Paying for posts

How do you feel about paying for forum posts?

Have you ever done paid posting at all? If so, how much have you paid, and was it worth it?

Do you think paid posters are deceptive to your real members at all?

Shawn ·Community Manager Chat ·3 weeks ago
Illegal Activity on Forums

If you were to see acts of illegal actions on your forum, would you report it to law enforcement?

Things like threats and stuff like that which serious enough to report.

But alternatively, you could just ban the people and not report it. But some might feel a forum owner has an obligation to report it.

What do you think?

3 replies 201 Read more →
Shawn ·Community Manager Chat ·3 weeks ago
Under 18 Members

Do you allow members who are under the age of 18 to be a part of your forum?

If so, why?

Facebook gets sued constantly because of safety issues for those under 18. Do you think forums are safe from those lawsuits? If you do, you should read the laws in your country as most countries offer 0% protection to you.

1 reply 162 Read more →
Smokey ·Community Manager Chat ·3 weeks ago
Xenforo is starting to annoy me.....

I updated one of my add-ons since an update released last week and instantly got hit with a database error, so the update itself is botched and now i't’s in limbo since it initiated the update process but couldn’t finish.

I’m seeing more and more reasons to migrate over to ForumSpark but my biggest issue is being able to afford the highest or 2nd highest tier……it’s a bit steep since i ain’t making much if anything at all from my forum at the moment. 🙁

5 replies 256 Read more →
Shawn ·Community Manager Chat ·4 weeks ago
Premium Membership

For those of you who offer a premium membership plan on your forum, what benefits do you offer?

How do you make your premium membership stand out?

How much do you charge?

Shawn ·Community Manager Chat ·1 month ago
Most posts in one day

As the owner of your forum, what is the highest number of posts you’ve posted on the forum in one day?

What’s your typical number each day?

1 reply 191 Read more →
Shawn ·Community Manager Chat ·1 month ago
Dream about forums

Here’s a rather interesting topic…

Do you ever find yourself having dreams about forums?

People dream about their work all the time. I know I do regularly.

I’ve also dreamed about making new forums and those new forums becoming really successful.

Have any of you had similar dreams?

1 reply 178 Read more →
Shawn ·Community Manager Chat ·1 month ago
Forum changes might be bad

Do you think changing the theme, forum layout style, logo, features, and etc. is a great way to freshen up your forum?

Or could it actually be a bad idea because most members don’t like change or don’t want to have to get used to a new process?

In the past, I’ve seen a forum go fairly inactive after a simple theme change. Could it have been that the membership couldn’t tolerate the change?

Maybe it’s worth it to stick with what you first decide on.

What do you all think?

3 replies 254 Read more →
Shawn ·Community Manager Chat ·1 month ago
Are forums dying?

Controversial topic but always a fun one to see what everyone thinks.

Some people say forums are a dying breed.

What do you think?

4 replies 219 Read more →
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